Student Social Insurance Number FAQs

Due to changes from the Canada Revenue Agency, Athabasca University (AU) is now required to collect Social Insurance Numbers (SIN) for the production of T2202 tax forms (to replace the former T2202A form).

AU is not making any outbound calls asking for your personal information. The only way to submit your SIN is through your secure myAU account and the secure form found there.

Please contact us if you have any concerns: https://www.athabascau.ca/contact/

The following information will help to understand how this change will affect you.

What is a SIN?

A Social Insurance Number (SIN) is a 9-digit number issued by the Government of Canada to administer government programs and benefits, including the administration of taxes.

The Government of Canada's website provides an overview of SINs and how they can be used.

Why is AU asking for my SIN?

Starting in the 2019 tax year, the Canada Revenue Agency (CRA) requires all Designated Educational Institutions (DEIs), including Athabasca University, to include a student's SIN on the T2202 certificate.

You can learn more about this change on the Government of Canada's website.

What is a T2202?

The T2202 is an official income tax receipt issued by designated educational institutions for tuition, education, and textbook tax credits.

For 2019, the Canada Revenue Agency (CRA) has re-numbered form T2202A to form T2202. You can learn more about the change on the CRA's website.

How do I enter my SIN into AU's system?

  1. Log into myAU
  2. After logging into myAU, you will click on the—Check my SIN— button. All students will see the prompt in the image below, regardless of whether or not we have a SIN on file for you. Clicking that button will lead you to the homepage of the Office of the Registrar’s secure system. My AU Submit Sin Screenshot
  3. If you do NOT see the image in the yellow box seen in the image below after clicking "Check my SIN," that means AU already has a SIN on file for you and no further action required.

    If you DO see the prompt in the yellow box seen in the image below after clicking "Check my SIN," clicking the "update your SIN" link will take you to the secure form where you will be able to input your SIN. OROS Social Insurance Number Prompt
  4. If you're not sure of the SIN we have on file, please contact us.

How do I know if my SIN is already on file?

You will only be prompted for a SIN if we do not have one on file for you. Once you have submitted your SIN, you won’t be prompted again. To access the secure system for entering your SIN, please see question above.

What if I’m not prompted to enter my SIN?

You will only be prompted to submit your SIN if we do not have one on file. If you are not prompted, then we have already collected your SIN.

For your protection, do NOT send your SIN to AU by email or by any other means.

How do I check if my SIN on file is correct?

If you have any additional questions, please contact us here.

For your protection, do NOT send your SIN to AU by email or by any other means.

How do I know that this isn’t a phishing scheme?

AU is asking for your SIN to be submitted through your MyAU account. Any other website, service, or message asking you to share your SIN via email may be a phishing scheme. If you have any additional questions, please contact us here.

For your protection, do NOT send your SIN to AU by email or by any other means.

How is my information being kept secure?

We use industry-standard 256-bit SSL encryption to transmit any SIN data. Access to SIN data is strictly limited to a small number of AU team members who require direct access in their role at the university. Our websites and databases are regularly audited by external auditors to ensure that we are following current best practices in digital security.

I’ve forgotten my SIN. What should I do?

If you have a SIN, but have forgotten it, refer to the instructions on the Government of Canada’s site.

What if I don't have a SIN?

You can learn more about eligibility for obtaining a SIN and the application process on the Government of Canada's website.

Is this mandatory?

Please visit the Government of Canada's website for more information.

Who do I contact for more information?

If you have any additional questions, please contact us here.

For your protection, do NOT send your SIN to AU by email or by any other means.